Frequently Asked Questions
Do you ship to Russia?
Yes, we are happy to confirm that we ship worldwide.
What shipping options do you offer and how fast is the shipping?
DHL and UPS delivery times generally less a week. USPS 2-4 weeks and tracking isn't 100% absolute.
What is the typical shipping time to Canada?
DHL = 1-3 Days,
UPS Express 1-3 Days
UPS Saver 2-3 Days.
USPS Priority Express - 2-5 Days
USPS Priority - Approx 5-10 Days
USPS, although lesser expensive. is not as reliable and missing packages cannot be filed for loss until 30 days after shipping.
I decided that I'd like to return my order for my own reasons (not for warranty reasons). How do I proceed?
No worries - unless otherwise stated all new products come with a 30 day warranty. See our return policy below.
Is my camera compatible with Nodal Ninja .... ?
We will be happy to answer this question. Please send us your exact camera and lens model.
I purchased the Samyang Optics POLAR 8mm F3.5 UMC FISHEYE CS II (Sony E mount) what lens ring should I buy?
The Samyang 8mm F3.5 lens ring (F6529) will fit this lens.