We will accept items if returned by the original buyer NO LATER than 30 days from date of receipt by buyer (7 days for selected items as noted in item description). We will refund the original amount paid, less the amount shipping and handling at the time of purchase. Items received from the original buyer in like new condition after 30 days (7 days for selected items as noted in item description) of buyer receipt but no later than 60 days will be charged a 25% restocking fee. Returns must include all materials as shipped, with no scratches or obvious marks, and buyer is solely responsible for shipping and handling fees incurred in returning any product. Items received as stated above will be refunded to the original buyer in an amount equal to the original item cost (less shipping and handling). Items missing from shipment will be deducted from the refund (applicable amount determined by us). Items that show signs of use will be charged 10%-25% restocking fee depending on amount of wear shown. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). IT IS BUYER RESPONSIBILITY TO CHECK FOR CORRECTNESS OF ORDER WITHIN 7 DAYS OF RECEIVING ITEMS. ABSOLUTELY NO RETURNS ACCEPTED AFTER 60 DAYS.
Refunds are made within 30* business days of receipt, and will be applied to your original payment method. A credit will appear on your next statement, depending on the issuing bank and billing cycle. Original shipping charges are not refundable.
International customers are liable to pay VAT, GST, and other fees applied to incoming parcels. If parcel is returned for refusal of delivery, unclaimed, no one to sign, ignored, changed your mind about purchase, cannot afford to pay fees, or any other reason which is no fault of ours, we cannot refund full amount of invoice. We incur same shipping charges when package is shipped back that customer pays to have item shipped. So if you paid $50 in shipping we incur a total cost of $100 ($50+$50) if item is returned. These added fees will be subtracted from the original invoice.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). For international orders we are not responsible for exchange rate differences between the time you buy to the time money is refunded.
If you need to return an item please contact us at firstname.lastname@example.org.
Amazon.com Note: AS PER AMAZON POLICY ANY RETURN OR CUSTOMER SUPPORT REQUEST MUST GO THROUGH THE AMAZON SYSTEM.
eBay Note: Nodal Ninja products sold on eBay by individuals other than an authorized reseller are NOT covered by any warranty, express or implied, nor we can offer any technical support - buy from non-authorized dealers or 3rd party at your own risk. Please report any illegal use of images and text that may have been copied from our website.
Revisions, amendments or modifications of the terms and conditions of this policy may be made at any time for any reason or no reason in our sole discretion, with any such revision, amendment or modification being effective as of the date posted on this website.